Applix Help Desk, developed by Consist S.A., is a modern support and service management solution that centralizes requests, incidents, and communication in one place. It helps IT and customer service teams work more efficiently with configurable workflows, SLA tracking, and automation for routing, prioritization, and escalations. A user-friendly self-service portal and searchable knowledge base reduce ticket volume and empower users to solve common issues on their own. Real-time dashboards and reports give managers clear visibility into performance, trends, and service quality. Designed for scalability and security, Applix Help Desk supports role-based access controls and integrates with existing business systems through APIs and connectors—helping organizations improve response times, increase first-contact resolution, and deliver a consistent, high-quality support experience.
Applix Help Desk is developed by Consist S.A. The most popular version of this product among our users is 9.2. The name of the program executable file is WorkCenter.exe.
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